Automatically remind customers to rebook
Hapo now tracks which customers are due for their next visit and lets you send a one-tap rebook reminder over WhatsApp or SMS, so regulars don't quietly drift away.
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Know who's due for their next visit
Set how often each service repeats, like every 6 weeks for braids, and Hapo will flag customers who are due or have gone quiet in Customers. Review the list and approve who gets a reminder, or turn on auto-send so it happens without you.
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One-tap rebook links, sent for you
Approved reminders go out over WhatsApp or SMS with a link straight to booking that service again. You'll get an email when customers are waiting on your approval, with SMS alerts available too.
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Nudge any customer, anytime
Remembered someone who said they'd be back after the holidays? Send a personal reminder from their profile in Customers, with the same rebook link. You'll see how many reminders they've had and whether they've booked since, so you know what's working.